Residents in Southwestern Pennsylvania now have the ability to text 9-1-1.
The new service was officially unveiled yesterday. Officials say this now gives people with hearing or speech impairments a chance to get in touch with 9-1-1. It can also be used in situations where it’s unsafe to speak on the phone.
How to Send a 911 Text Message
- Step 1: Create a new text message or conversation
- Step 2: Type 911 in the “To” or “Recipient” field
- Step 3: Describe your location: Include the address and municipality (township or borough)
- Step 4: Describe the situation: Include what type of emergency help is needed
- Step 5: Send the text message
Officials say to keep the message short and when typing the help you need, indicate the assistance you are looking for, like fire, police, or ambulance. Also, be prepared to answer questions from a 9-1-1 dispatcher.
The preference is still for people to call 9-1-1 in an emergency situation.
Here is the link in which to get more information: https://www.pema.pa.gov/911-Program/Public/Text-To-911/Pages/default.aspx
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